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Testimonials
Wattletree Specialist Consulting Suites
Every medical practice needs great I.T. support. There will always be a time when the computers require more support and expertise than the practice staff can provide. There is nothing worse than the computers “going down” and not knowing how to fix the problem. I am sure that I spent half a year under the desk checking cabling each time the system misbehaved, as that was one of the delaying tactics employed by a previous IT support company! Recolitus are only a phone call away and it is wonderful to have an expert to share the grief with. They respond quickly and efficiently. We have used Recolitus expertise for many years and appreciate the help that they provide. Recolitus are pro-active in preventing problems before they occur – ensuring that backups are running well, updating programs and monitoring all aspects of our system. The technicians are reliable, honest and professional. Do I have to share them?Marion Stephens - Wattletree Specialist Consulting Suites, Frankston
Medical Software to Network Management We've been really pleased with the way Recolitus looks after all of the IT needs specific to General Practice. From the peculiarities of medical software through to network management and internet security (and everything in between), they've got it all covered!Dr Peter Shanley - Dorset Medical Centre, Croydon, Victoria
Recolitus is very strong for: Infrastructure, Maintenance and Support Infrastructure: Over the last few years Recolitus has established a state of the art IT system tailor made for our practice.
Maintenance: By regular on- going system maintenance on site and off (priced reasonably, taking into account the size of the practice) downtime of our computer system has been zeroed down by Recolitus.
Support: The friendly competent tech expert is always contactable for hardware, software or other even remotely connected issues and resolved 100% and that’s what Recolitus is to us….100% reliable.
Rajan Barnabas, Practice Manager — New Life Medical Centre, Mulgrave, Victoria
Centrehealth Family Clinic
As we are a medical practice it is a very high priority to have a secure and reliable computer systems. Anthony and his team at Recolitus have been taking care of all our computer and network needs for the last 5 years. During this time we have had very minimal preventable down time with our computers, and therefore no loss of business or sensitive patient files.
Recolitus not only keep our system well maintained and updated with the latest software but also advise when it is time to upgrade certain hardware items that are past their use-by date. This helps prevent disasters such as burnt out components vital to the running of the systems. We pay a fixed monthly fee which covers all software updates and also ensure that if we have a problem it is fixed via phone or remotely immediately, or when this fails we have a call out within half an hour. As the practice manager, the peace of mind knowing that I don’t have to worry about the computers working, and the security of our files is worth every dollar spent. And in reality, prior to Recolitus the money spent for an hourly fee to update and repair out-dated and inferior products was often more expensive and unreliable.
Catherine Hassall, Practice Manager — Centrehealth Family Clinic, Bentleigh, Victoria
Quality IT Support
We use Recolitus for over last 5 year for all our IT support. Great People, Great Service, Great Respond when we need them. What a relief. I would recommend Recolitus to anyone who is looking for a high level of service and quality IT support company."Theresa Tran, Practice Manager - Springvale Family Medical Centre, Springvale, Victoria
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